A Facebook Messenger Bot is a program designed to utilize AI (artificially intelligence) to chat with others on the network. In simplest terms, a chat bot is software specifically designed to do automated tasks. Facebook bots understand what they're being asked and can formulate a friendly response. Facebook Messenger Bot works by reading text messages that you send and then passing the information along to someone else through your notification settings on Facebook.
The Facebook Messenger Bot was first introduced to users in Facebook's standalone mobile app. The bot was limited to helping people with their contact list, but as word spread it was quickly used in Facebook's main site itself. The bot is available for free and you can download the Facebook Messenger Bot app from the app store. However, to get the full functionality of the bot, you need to have a Facebook account connected to a computer with internet access. Bots that run on Facebook's server and only communicate with other Facebook accounts are not able to access the main site.
Facebook Messenger Bot is not the only bot system in use today. Bot systems are used to help Facebook users interact with their friends, coworkers, and other groups. Bots can be easily integrated into existing Facebook applications. These bot systems run autonomously, so there are no notifications, no one to answer them, and no worries about getting your stuff wrong. If you want to keep the Facebook Messenger Bot running, all you need to do is allow it to use Facebook's API (application programming interfaces).
Facebook has many ways to connect its members. One way it has become popular is by using bots in Facebook messaging apps. Facebook has several different apps, including many chat and group chat options such as Facebook messenger bot, Facebook chat bot, and many more. Bots are also useful when interacting with groups or with people outside Facebook who want to chat.
Many Facebook users were concerned that Facebook would begin censoring content, but the company has so many diverse options for its apps that it is too easy to let one bot monopolize the conversations. In fact, many Facebook users choose to run multiple bot systems, each dedicated to a particular topic or group. Facebook Messenger Bot, for example, can be assigned to posts regarding dog training, fitness, or just plain chatting. There are probably others, but this bot has already become quite useful to many users.
Some other bot types in Facebook's offering are standalone programs that can be installed in Facebook's web browser and then used without Facebook. Bots are not limited to Facebook, though. You can also install other bots, such as news bots, weather bots, and even restaurant bots. Many of these separate bots are useful for connecting Facebook to various types of information, including your own, but all of them still use the messenger system for communication and are updated by Facebook on a regular basis.
Using Facebook Messenger Bot to monitor engagement rates is an interesting trend. Engagement is one of the most important metrics to track because, as you probably know, engagement is what drives your website's traffic and is also the driving factor behind email marketing campaigns and paid advertising. So, it makes sense to see if the popularity of Messenger Bots is related to engagement rates. Bots are typically found among younger Facebookers, so the fact that Facebook has introduced this bot specifically for engagement may mean that younger Facebookers are using it to increase their social engagement.
Another use of Facebook Messenger Bot that we haven't discussed yet is customer service help. Bot users can actually give direct assistance to customers on Facebook, making it easier for both parties to get involved. When a user needs help with something, they can simply "use" the bot to find a chat partner who can give them assistance, either through messaging or through discussing a problem in real life. Bots can also help consumers track their own service history, which can be extremely useful when trying to find any flaws in a product.